return and refund policy


Return and Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

Returns

  • You have [7] days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • A receipt or proof of purchase is required for all returns.

Non-Returnable Items

Certain types of items are non-returnable:

  • Perishable goods (e.g., food, flowers)

  • Custom or personalized items

  • Sale or clearance items

  • Gift cards or downloadable software

Refunds

  • Once we receive your item, we will inspect it and notify you of the status of your refund.

  • If approved, we will initiate a refund to your original method of payment.

  • You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping

  • You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

  • If you receive a refund, the cost of return shipping may be deducted from your refund (if applicable).

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [your email/contact info].

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at:

Email: storeaswii@gmail.com